Returns & Refunds

Our Returns & Refunds Policy:

At Considered Store, we would like to ensure your satisfaction with our products. If you're not completely satisfied, we provide a straightforward and hassle-free return process.

Here's what you need to know:

- We have a 30-day return policy, accepting returns within 30 days from the purchase date.

- Item(s) must be returned in their original condition and packaging, free from signs of wear and tear.

For Full-Price Items:

If you bought an item at full price, we offer:

- A full refund or exchange

- Free prepaid return postage

For Sale/Discounted Items:

If you purchased a sale/discounted item, we offer:

- Exchange for another product / item

- Store credit for future purchases

You will be responsible for paying for the prepaid return postage label (£4.50, deducted from your order value)


How to Return Your Items:

To initiate a return, please follow these steps:

Send us an email at as soon as possible, with the following information:

  • Order Number
  • Reason for Return

Upon receiving your email, we will review and process your request. 

Following that, we will send you a link to download a prepaid return label to attach to the items you wish to return.

This will be FREE if your item was purchased at full price or deductible from store credit or exchanged item (£4.50), if your item is discounted

Once you have packaged up your items ready for return and attached your prepaid label, you can arrange to have a Royal Mail courier pick up your package, or pop into the local post box.


Refund Processing:

Once we have received the returned item(s), our team will check and ensure they are in their original condition.

After that, we will process your refund within 2-4 working days.*

The funds will be returned via your original payment method.

Please note: during busy periods, this return window may be slightly delayed due to increased processing times.

We aim to provide a smooth and efficient returns process while remaining committed to our ethical business values. If you have any questions or need help, please don't hesitate to reach out to us, via the contact details below.

If for any reason you need help understanding this information or need to discuss your order directly, please reach out to our team via the contact details below. We would be happy to assist you.

Thank you for shopping at Considered.Store.


Contact Us

Considered Store

Operating hours: Monday-Friday, 10:00 AM - 6:00 PM (GMT)

Phone: +44 7522094054


Address: 1 Stratton Road, Princes Risborough, Buckinghamshire, HP27 9BH, UK


- This policy was updated on 16th November 2023. 

1 Stratton Road, Princes Risborough, Buckinghamshire, HP27 9BH, UK